Frequently Asked Questions

Getting started is simple! Contact us via WhatsApp at +66 97 986 6373 or fill out our contact form. Share your requirements - whether it's a business suit, wedding attire, or casual blazer. We'll discuss fabrics, styles, and arrange your first fitting either at our Silom shop or your Bangkok hotel.

Walk-ins are welcome, but we recommend booking an appointment to ensure our master tailor is available for your consultation. This guarantees you'll receive dedicated attention for fabric selection and measurements.

Yes! We offer complimentary hotel visits throughout Bangkok for measurements and fittings. Perfect for busy travelers - we bring our fabric collection to you. Simply let us know your hotel and preferred time when booking.

Your custom suit can be ready in 24 to 72 hours, depending on complexity and current orders. Rush orders are possible for urgent needs. Standard timing allows for one fitting to ensure perfection before final delivery.

Our bespoke process includes: Personal consultation to understand your style, fabric selection from our imported collection, precise measurements by our master tailor, one fitting to fine-tune the fit, and final adjustments before delivery. Every suit is handcrafted to your exact specifications.

Absolutely! Choose from our curated collection of premium imported fabrics including Italian wool, English tweeds, Irish linen, and Thai silk. We'll help you select the right fabric weight and pattern for your intended use and climate.

Every detail is customizable: Lapel style (notch, peak, shawl), buttons (2 or 3 button, material choice), pockets (patch, flap, jetted), vents (single, double, none), lining (full, half, or unlined), monogramming, and more. Your suit, your way.

Our custom suits start from 7,500 THB (~$210 USD). This includes premium fabric, expert tailoring, and personalized fitting. Final price depends on your fabric choice (basic to luxury) and customization level.

We accept cash (THB/USD), major credit cards (Visa, Mastercard, Amex), bank transfer, and PayPal for international orders. A 50% deposit is required to begin your order, with the balance due upon completion.

Yes! The fitting and adjustments during your order are included. Minor alterations within 30 days of delivery are also complimentary. We stand behind our work and want you perfectly satisfied.

Yes, we ship worldwide! Whether you're in the US, Europe, Australia, or anywhere else, we deliver your custom suit with secure packaging and full tracking. Shipping costs vary by destination.

International shipping typically takes 5-10 business days via DHL/FedEx express. We provide full tracking so you can monitor your package. Rush shipping options available for urgent orders.

Your suit is carefully pressed, folded with tissue paper, and packed in a protective garment bag inside a sturdy shipping box. We ensure it arrives in perfect condition, ready to wear.

Our master tailor takes 20+ precise measurements during your consultation. This includes chest, shoulders, arm length, waist, and posture adjustments. We note your preferences for fit - slim, classic, or relaxed.

Yes! For remote orders, you can: Send measurements from an existing well-fitting suit, follow our detailed measurement guide, or send us a garment to replicate. We've perfected remote fittings for clients worldwide.

We include a fitting session before final delivery. If adjustments are needed after delivery, minor alterations within 30 days are complimentary. For remote orders, we work with you to resolve any fit issues.

Yes! Once measured, we keep your profile on file for future orders. Simply contact us when you need another suit, shirt, or trousers - no need to measure again unless your body changes.